What People Are Saying About Portland Glass of Ellsworth

The Gouldsboro Veterans Committee is working with a disabled Gouldsboro Veteran to try and get the family home a bit more ready for winter. One of the big problems was a severely cracked wood stove door windowpane. Paul at North Wind Stoves recommended Portland Glass as the best place to get it fixed and they truly were. I came in on Thursday, a bit pressed for time, and told Traci that I needed same-day service. She took very good care of me in writing up the order and Blake was able to work miracles on the very old and corroded door. The Veterans of the Schoodic Region extend our heartfelt thanks to Portland Glass for helping out with the home repairs for our disabled Veteran. It is through the generosity of businesses such as this that allow us to provide concrete demonstrations of thanks to our area Veterans. Gouldsboro Veterans Committee

Custom cut piece of glass needed for wood stove was done in a timely manner. Great job!

Solon is awesome!

I have had several jobs done by these folks and have always been happy. Holly has excellent people skills and makes the job go smooth.

Making the appointment to have my windshield replaced was easy, service was efficient and done well!

My second windshield by them! Would come a third time:) (hopefully not lol)

Excellent customer service, facility and outcome having the Ellsworth, Maine fix the leak on my 1999 Suburban. Gals in the office were efficient and polite, Dean Woods inspected the vehicle and made a plan with me, and the shop had my car in and out in far less time than expected. Most importantly, NO MORE LEAK. Thx Portland Glass ...

Portland Glass was very easy to work with. Much appreciated.

Great work. Quick turnaround.

Friendly service, custom piece order was accurate and quality work

We were driving back to Nova Scotia from Rhode Island and a rock put a pretty gnarly chip in our windshield. I didn't think it was patchable, but wanted confirmation from a professional before ordering a replacement windshield back home in Nova Scotia. Time was of the essence because we were due to get our inspection when we got back. Fortunately, the team at Portland Glass were able to patch our windshield immediately (I think we were in and out in 20 minutes, in time to catch our ferry) and for a very reasonable price. We had our inspection the next day and passed! Totally recommend and really appreciate their help!

Rock that hit our car windshield caused a crack that necessitated repair. Portland Glass worked with our insurance company and had it fixed in a timely manner. The staff there was very supportive and courteous. We were very pleased to have this service close to home.

Great customer service and quality!

Great service. Joe and his helper were fast efficient and friendly They get 5 Stars

On a recent trip to Maine, tragedy struck in Connecticut when a large object came off a truck, striking our vehicle and busting the passenger's side window. Fortunately, it was laminated and did not shatter all over the occupants and dogs inside the vehicle. Thumbs up to Honda. After contacting our insurance company, we were told to select any glass provider that we could find to get the repair done as quickly as possible. We tried the Safelite website as that’s our common go-to from our home location. However, their website was not very convenient to the traveler. We tried calling multiple locations only to be taken to the same automated system that required us to go back to the website and try to navigate getting a repair. After tons of frustration, we searched for other providers in the area and found Portland Glass. We called Portland Glass, told them where we were and what our final destination was going to be. The representative at Portland Glass was amazing and able to secure an appointment and overnight the glass that was needed. Not only was he extremely helpful, but the repair was $100 cheaper than the other place with a fancy jingle. When we took our vehicle to get repaired, the office in Ellsworth was very attentive to our needs and took care of our vehicle as promised. We are extremely grateful for all the assistance Portland Glass was able to provide and think you will also be happy with their service. Thanks again, Portland Glass, for saving our vacation.

Call center was awesome on a Saturday. Got my glass ordered and delivered by Monday and did the repair on Tuesday.

Extremely accommodating, friendly, and professional. Having had the misfortune of two cracked windshields in the space of 8 months, they made the experience seamless. Highly recommend.