Windshield Replacement

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Windshield Replacement Process

As your trusted auto glass replacement experts, Portland Glass consults with automobile manufacturers to make sure our windshield replacement specialists are aware of and comply with the latest windshield installation standards and techniques. When you’re in need of a windshield replacement, here is what you can expect:

Our specialists will carefully remove the windshield, avoiding damage to the paint and bonding surface, since damage to these areas can cause corrosion or leaks.
We will select a windshield that matches the original equipment manufacturer (OEM) quality to install.
During the windshield replacement, we only use adhesives approved by the Auto Glass Safety Council (AGSC).
Following procedures recommended by the AGSC, we install the replacement windshield. We always observe the recommended one-hour drive-away time. This allows the adhesive to cure and ensures your optimal safety.

We Do Windshield Repairs, Too

If your windshield is covered in unsightly cracks and chips, you may just need windshield repair services. Our auto glass specialists won’t just jump to the conclusion you need a full windshield replacement. We’ll take the time to assess, and give you a free estimate.

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We Do Windshield Repairs, Too

Customer Reviews

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We appreciated the timely and clear communication. The work was done well.

Brett S.
5/5
★ ★ ★ ★ ★
Staff are very friendly, have all the information they need and their predicted project completion dates are usually accurate.

Richard L.
5/5
★ ★ ★ ★ ★
Friendly staff, informative and striving to please customer.

Diane W.
5/5
★ ★ ★ ★ ★

The Neighborly Done Right Promise® delivered by Portland Glass®, a proud Neighborly company.

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We've Got All Your Glass Needs Covered

Portland Glass offers top-quality auto and residential glass repair and replacement for your home, business, and vehicle.

Auto Glass

Damaged auto glass? Portland Glass provides fast, reliable repairs and replacements when you need them most.
Learn More Auto Glass
Residential Glass

New windows, renovations, or repairs. Beautiful, reliable glass solutions for your home.
Learn More Residential Glass
Commercial Glass

Repairs or new construction. Industry-leading services for businesses of all sizes.
Learn More Commercial Glass

Frequently Asked Questions

At Portland Glass, we understand you may have a lot of questions about our auto glass repair services. Our team is made up of some of the most experienced and dedicated workers in the industry. Below you’ll find answers to some of our most frequently asked questions about our windshield replacement services.

Portland Glass services are always performed by our team of auto glass repair specialists.
Portland Glass specialists consider a few factors when determining if your best option is windshield repair or replacement: size, location, and time span. Though there are a few exceptions, chips larger than a quarter and cracks generally require windshield replacement, and cracks that have splintered to the edge of the windshield typically require replacement due to their tendency to spread. If the chip or crack is directly in your line of vision, it will typically require replacement, too, since the repair does not always cure clearly, leaving a slight outline in the repair area. Additionally, the longer you wait to address any chips or cracks, the more likely dirt and debris will build up in the area. This makes it difficult to perform a successful repair, so it often requires a full replacement.
Portland Glass proudly offers our Windshield Protection Plan, a 12-month guarantee to protect our work and your investment. We offer the following options:
- Windshield Protection Plan – We include this windshield replacement guarantee at absolutely no cost to you when we replace your windshield. For the 12 months following your windshield replacement, the Windshield Protection Plan covers unlimited repairs or a single replacement. The guarantee covers the cost of glass; labor and installation materials are not included. Our specialists will opt to repair your windshield if it can be done safely. This saves you time and money, and your plan coverage will remain intact.
- WPP Future Installation Option – For an additional charge, we also offer a WPP Future Installation Option. As an upgraded version of our Windshield Protection Plan, you’ll get the same great coverage plus the added benefit of labor and installation materials. This extra coverage means your repair or replacement costs will be covered.
- WPP Value Package – When you want the highest level of protection, choose our WPP Value Package. In addition to the coverage offered in our Windshield Protection Plan and WPP Future Installation Option, we provide your vehicle with new windshield wiper blades and an application of glass protectant. One application leaves your windshield more resistant to scratches and the damaging effects of the environment. Our glass protectant will also preserve the clarity of your windshield during rainy or other inclement weather.
*See our page on our Windshield Protection Plan for more details.
You can expect about a 3- to 4-hour time period for your windshield replacement. Our auto glass technicians work diligently to complete the replacement as quickly and safely as possible. Once completed, there is about a one-hour period to wait for your windshield to cure until it’s safe to drive.

We strongly encourage you to drop off your vehicle for the day, but we’re happy to work with you around your schedule.